Enterprise Expertise. Personal Touch.

From IT Firefighting to Strategic Leadership: Identity, Access, and Operational Automation

Stop drowning in one-off tickets and compliance chaos. Automate identity management, streamline operations, and reclaim your time for strategic initiatives.

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Proven Results for Successful Entrepreneurs

From Firefighting to Strategic Leadership

Whether it's Fortune 500 or mid-market scale, the fundamental issues are the same. The pain is the same. Manual chaos, audit panic, career stuck in reactive mode. I've lived it, solved it, and I'll help you transform it.

Revenue Generation Automation
Challenge: Lead response delays causing lost opportunities. Manual CRM provisioning. Territory routing disputes.
Solution: Automated lead routing with instant access and API integrations.
Results:
• 95% faster lead response
• 80% reduction in access requests
• 3x lead volume capacity
• Zero routing conflicts
3x lead volume, 50% faster proposals
Workforce Identity & Access Management
Challenge: Manual provisioning across dozens of systems. Up to 2 weeks for new hire access.
Solution: Automated provisioning system across all business platforms.
Results:
• 1000% productivity increase
• 90% reduction in manual work
• Same-day access (previously up to 2 weeks)
• Negligible provisioning errors
Seamless scaling, owner-independent operations
Operational Excellence
Challenge: Invoice approvals taking 1+ weeks. No visibility. Missed payment discounts.
Solution: Automated workflow with smart routing and vendor portal.
Results:
• 85% faster approvals (1 week → 1 day)
• 90% fewer inquiries
• $180K annual savings captured
Real-time visibility, 80% faster month-end
Our Expertise

Three Pathways to Transformation

Revenue Generation Automation

❌ Missing calls and dollars → Automated Lead Follow-up
❌ Manual processes → Automated Customer Onboarding
❌ Dreading outreach → Automated Campaigns
3x lead volume, 50% faster proposals

Workforce Identity & Access Management

❌ Manual access chaos → Automated provisioning/
deprovisioning
❌ Compliance nightmares → Automated access management and audit logs
❌ Cloud AI concerns → Private AI options
Audit-ready compliance, 80% ticket reduction

Operational Excellence

❌ Scattered information → System Integration
❌ Slow payments → Invoice Lifecycle Automation
❌ Manual proposals → Documentation Automation
Real-time visibility, 80% faster month-end
Why Choose Greysolve

Enterprise Expertise with Personal Touch

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Darrick Richardson
Chief Transformation Officer

"I've seen what world-class automation can do in Fortune 500 companies. Now I bring that expertise to IT Directors and Leaders who deserve the same operational freedom."

How We Work

Our proven 5-day process to identify and automate your highest-impact IT operation

Discovery Meeting

We meet with you to review your assessment results and understand your current operational challenges and compliance requirements.

Leverage Identification

We identify the single process that gives your IT team the MOST leverage—maximum time savings or risk reduction—that CAN be automated in 5 days.

Process Documentation

We work with you to document the current workflow. We record screen shares and map integrations to ensure nothing is missed.

Success Criteria Definition

We establish clear acceptance criteria: what "production-ready" looks like for your specific environment and requirements.

Implementation

We build your automation exactly as documented, with full testing in a staging environment before deployment.

What You Get: Management Interface

You receive a working system with a web-based management interface for the parameters you need to adjust over time.

What This Doesn't Do

Automate your entire IT operation - It might take several implementations to cover all processes, and we can integrate functionality over time.

Fix broken or undefined processes - We can help you design a process, but we don't automate workflows that aren't proven. That creates technical debt, not solutions.